FAQS and Figures: Frequently Asked Questions

Our Products
We’ve selected American Apparel t-shirts made of 100% fine jersey cotton, cut to a stylish fit for both men and women. All American Apparel products are made "sweatshop free" in the U.S.A. The shoulders are reinforced and bottom hems are double stitched to retain their shape through wear and washings. All collars and cuffs are stretchable baby rib cotton for comfort and durability.

We currently feature sizes small to double extra large. If you are concerned about fit, please refer to the size chart. If you're not sure what size to get or if you're in-between sizes, please order the next size larger.

Shipping and Delivery
We ship using USPS ground. The shipping cost is based on weight and is calculated automatically by our shopping cart. Order $50.00 worth of merchandise and shipping is free.

Delivery time on most orders is 3 days with USPS ground. All orders are processed within 48 hours. Due to high demand, some orders may be back ordered.

Sales Tax
Sales tax for purchases shipped within the state of New York is 8.75%. There is no tax applied to purchases shipped to addresses outside of New York State.

Payment Options
Buffalo T-shirts utilizes PayPal for all online purchases. A nationally recognized payment service. It is safe, secure and guaranteed. It is also the easiest way to make purchases online. PayPal accepts the folowing credit cards: Visa, Mastercard and Discover.

Safe Shopping Guarantee
Buffalo T-shirts guarantees that your shopping experience is safe. You will never have to worry about the safety of your credit card information when shopping here.

Shop Safely
PayPal allows you to pay without the seller ever seeing your bank account or credit card numbers.

PayPal Protection
PayPal provides buyers with 100% protection against unauthorized payments from their accounts.

PayPal Prevention
PayPal prevents fraud with state of the art technology and an expert staff monitoring transactions 24/7. To learn more go to: www.paypal.com/security.

Why shopping here is safe
At Buffalo T-shirts, protecting your information is fundamental. To ensure your information is safely guarded, we use Secure Sockets Layer (SSL) technology. When giving your credit card number, SSL encrypts all personal information including your card number, name and address.

How can you be sure any connection is secure?
Simply look at the lower left-hand corner of your browser window after accessing a server. When you see an unbroken key or a closed lock (depending upon your browser), the SSL is active and your information is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "'https."'

Privacy Policy
Buffalo T-shirts is committed to respecting your privacy. We value your business and will honor our following commitment: We collect only the information needed to process your orders and to provide a personalized shopping experience. We ask for your phone number and e-mail address during the order process to alert you of any problems that may arise during your order processing or shipping. Buffalo T-shirts will not sell or reveal to any third party your email address, except to the extent necessary to comply with applicable laws, police investigations, or legal proceedings where such information is relevant.

Returns
Return Policy: We stand by our products 100%. If you find a problem with our products, inform us of the item, the purchase date and the nature of the problem by email to: returns[at]bflotees.com. To avoid issues with sizing, please refer to our size chart. If you require an exchange, please send your (clean, unwashed) t-shirt back to us, along with the return/exchange form to:

Buffalo T-shirts
78 Inwood Place
Buffalo, NY 14209

You will need to pay for the return postage, but we will pay to ship the new shirt to you. If the shirt is damaged in any way, we will reimburse you for the cost of return shipping.

Wholesale Orders
Our shirts may be purchased wholesale for your retail business by calling 716.553.5066 during our business hours 9-5:00 E.S.T. or email: wholesale[at]bflotees.com